Privacy Policy | Postora

1. Introduction

Postora ("we", "us", "our") provides a social media scheduling and management platform. This Privacy Policy explains how we collect, use, store, and share information when you use our services.

2. Information we collect

Account data: name, email address, password (hashed).
Workspace data: clients, posts, media, schedules you create.
Connected accounts: OAuth tokens for third-party platforms (e.g. Meta, TikTok) used solely to publish on your behalf.
Billing data: handled by our payment processor (Stripe). We do not store full card numbers.
Usage data: logs, IP addresses, device and browser info.

3. How we use your data

To provide and maintain the service.
To publish content to platforms you connect.
To process payments and manage subscriptions.
To communicate service updates and support responses.
To improve product reliability and security.

4. Sharing of data

We share data with sub-processors strictly necessary to operate the service: hosting, database, payments (Stripe), and the social platforms you explicitly connect. We do not sell your personal data.

5. Data retention

We retain account and workspace data for as long as your account is active. You may request deletion at any time by contacting us.

6. Your rights (GDPR)

You have the right to access, correct, export, or delete your personal data, and to object to or restrict processing. To exercise these rights, contact us at the address below.

7. Security

We use industry-standard measures including encryption in transit, hashed credentials, and row-level access controls. No system is completely secure; please use a strong, unique password.

8. Cookies

We use essential cookies to keep you signed in and to remember preferences. We do not use cookies for advertising.

9. Changes to this policy

We may update this policy from time to time. Material changes will be notified via email or in-app notice.

10. Contact

Questions or requests: hello@getpostora.com